USPS, FedEx, UPS, and DHL are experiencing delays this holiday season. Our Team is processing orders as quickly as possible. Please order early this year and refer to the deadlines listed below. Thank you for your patience and shopping with us – Happy Holidays!
Our Return Policy is easy! If you'd like to return or exchange apparel (excluding swimwear), accessories, or the Hardcover Planner simple send us an email at email@example.com with your order number, full name, and/or email address about your request and then ship your return/exchange to:
Designed For Agents
517 Sternbridge Drive
Concord, NC 28025
Our Customer Experience Team will be able to assist you via email with your return/exchange whether it is for a new size, color, or refund request.
The Real Estate Agent Planner Pro typically ships out within 24-48 hours and will arrive within 5-8 business days. We are located in North Carolina which means orders shipped to the more Western states will be on the longer end for standard shipping arrival. Orders shipped to the eastern states will typically arrive sooner. We do offer expedited shipping options for the Planner.
If you're ordering a large Bulk Order of Planners please allow an additional 48 hours for processing time, especially for orders over 100+ planners.
If the planner is sold out we typically offer a pre-order option and you'll find the exact shipping date at the top of the product page for the planner. We recommend ordering your planner sooner than later to ensure you have it in time for the holidays or a January 1st start date!
We've found there are 3 possible reasons for a discount code not working: (1) a letter or number is missing; (2) it has been entered in the incorrect area; (3) it cannot be applied because there is already a discount for an item in your cart. Our system does not allow for the stacking of discount codes. For example, if you are purchasing a Bundle worth $850 and enjoying a 35% discount on the bundle, our system will not allow an additional 10% discount to be applied on top of the 35%.
We strive for this not to happen, BUT in the rare occasion it does happen please contact our Customer Experience Team via email at firstname.lastname@example.org and they'll be able to assist you with getting any missing digital access items or physical items. We're happy to help!